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Build Your Own Bundle
YOUR GOALS. YOUR TREATMENT. YOUR SCHEDULE
Because No Single Formula Fits Everyone.
Explore our curated collections or tell us which treatments you'd like to discuss with a provider.
Get StartedA licensed clinician reviews every request and decides what's medically appropriate for you.
WHAT TO EXPECT
What happens after you order from VIVIE?
- Today
$0 due today
Start your consultation and reserve your plan. Nothing is charged yet.
- Within 24 hours
A provider reviews your answers
A licensed U.S. clinician reviews your consultation and confirms your health plan.
- Once approved
Only if prescribed
Your card is charged and your pharmacy prepares your prescription.
Not approved? You pay nothing. - 5–7 days
Shipped free, straight to your door
Free shipping to all 50 states, in discreet packaging.
- From here
Your plan adjusts as you do.
Refills ship before you run out, and your provider can update your plan as your needs change.
Individual results may vary. Not intended as medical advice.
“We created Vivie to offer the kind of care you’d want for someone you love: thoughtful, personal, and designed to be there for the long run.”
VIVIE FOUNDER
FREQUENTLY ASKED QUESTIONS
Good to know
Clinician review included. Free shipping. Cancel anytime.
How does VIVIE work?
Choose the treatment or bundle that fits your goals, create your account, and complete a short medical intake. A licensed provider reviews your information and, if clinically appropriate, issues your prescription. Your treatment is then fulfilled and shipped directly by a licensed pharmacy.
Do I need a prescription?
Yes. Prescription treatments available through VIVIE require review and approval by a licensed healthcare provider. Completing the intake or selecting a treatment does not guarantee a prescription.
What if a provider decides a treatment isn’t right for me?
Your provider will only prescribe a treatment they determine is medically appropriate for you. If your selected treatment isn’t a good fit, they may recommend another option, request additional information, or advise you on next steps.
If your treatment is not approved, you will not be charged. Any payment authorization placed on hold will be released back to your account.
Can I talk to a medical provider?
Yes. You have access to your provider through secure doctor chat in your patient portal.
How do I report a side effect or concern?
Message your provider through the patient portal chat, or email support@thevivie.com. If you think you are having a medical emergency, call 911.
How quickly will I feel a difference?
It depends on the treatment and your individual response. Some people may notice changes sooner than others, while certain treatments may take more time and consistent use.
Is my information private?
Yes. VIVIE takes the privacy and security of your personal and health information seriously. Your information is handled in accordance with applicable privacy and healthcare laws and is only shared as necessary to provide your care and services.
You can learn more in our Privacy Policy.
Can I cancel or change my treatment?
Yes. You can request to cancel or change your treatment through your patient portal or by contacting us.
Treatment changes require provider approval. Once a prescription has entered pharmacy fulfillment, we cannot guarantee that the current order can be changed, canceled, or refunded.
Who is the medical provider?
Your care is provided by Wasef Health, PC (Wasef Health Group), a Florida professional corporation. Dr. Michael Wasef, MD, is Medical Director and Dr. David Wasef, MD, is a clinical provider. Both are board-certified internal medicine physicians licensed in all 50 U.S. states and the District of Columbia.
Email: contact@wasef-health.com
Principal office: 7359 Sawgrass Point Drive N, Pinellas Park, FL 33782
Mailing: 5260 78th Ave N, Box 1697, Pinellas Park, FL 33780
Which pharmacy fulfills my medication?
Your medication is compounded and dispensed by VialsRx, a licensed 503A compounding pharmacy.
Phone: (713) 497-5590
Address: 6220 Westpark Dr., Houston, TX 77057
Website: vials.ai
Services are available through affiliated medical providers and pharmacy partners operating in accordance with applicable state licensure requirements. Medication availability, formulations, and fulfillment options may vary depending on your location and applicable state pharmacy regulations.
Clinician Review Included . Free Shipping . Cancel Anytime